Took at least 15 min to get any service at all and then the girl that came up to us took another 15 min just to come back and tell us she couldn't get the key to the tank because her supervisor wasn't answering her pages. We told her we'd called ahead and driven over 20 miles to get there (for my daughter's hermit crabs) and she simply shook her head. Thankfully a minute later her manager appeared and she got the key she needed to open the door to the crabs. It's ridiculous that the employees don't all have access to these 'sacred' keys.
Went to buy some snails and possibly a fish tonight! But when we ask what the price of a certain fish was, employee said she was changing price tag holders so none of the fish were for sale!! And turned away to continue working. We wanted to speak to a manager, and she was the manager!! A manager who was unwilling to find a price for a paying customer and sell us a saltwater fish! Makes the 40 minute drive to a local aquatics store worth the trip!! We will not be shopping at petco again!
Took my golden retriever in for grooming was told it would take about 2 hours to do. Over 3 hours later I'm able to get my dog and was over half way home when I realized they put the wrong collar on her. They missed quite a few areas when trimming her and were not apologetic about anything that happened. 1st and last time taking my dog here.
Poor kept saltwater fish borderline animal cruelty the fish always have ich and they simply just blame it on there supplier. For 1 why would you knowingly sell diseased fish to people for full price 2.why wouldn't you get a different supplier and quit screwing people 3. Treat the fish quarantine them before you sell assure that there healthy enough to live a week
Good pet store with a wide variety of products and brands. Was the first pet store in Wooster to commit to finding sheltered cats a home.
Petco Animal Supplies is a US Store based in Wooster, Ohio. Petco Animal Supplies is located at 3790 Burbank Rd, Wooster, OH 44691, USA.
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